Shipping Policy

Last Updated: 6/12/2026

Thank you for shopping with AvenDra. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on your location, the shipping method selected, and the weight or size of your order.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Estimated Delivery Times

Estimated delivery times begin after order processing is completed.

United States

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

International Orders

• Standard International Shipping: 7–21 business days

• Delivery times may vary depending on destination country, customs processing, and local postal services.

Please note that delivery estimates are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is lost, stolen, or significantly delayed, please contact the carrier directly and then contact us at [Your Email Address]. We will do our best to assist with locating the package.

We are not responsible for shipping delays caused by:

• Weather conditions

• Natural disasters

• Customs delays

• Carrier service interruptions

• Incorrect shipping information provided by the customer

• Other circumstances beyond our control

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the damaged item

• Photos of the shipping packaging

We will review the claim and work toward an appropriate resolution.

International Duties and Taxes

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These fees are not included in the product price or shipping cost and are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: AvenDrashopping@gmail.com

Business Name: AvenDra